OSHAWA — An Oshawa-based call and customer support centre has announced it is hiring 200 new workers. Concentrix, formerly known as Minacs, is one of Oshawa’s largest employers and will grow to roughly 1,000 employees once the new workers come on board. The company provides customer support for automotive and financial brands including General Motors […]
Tue, Jul 18: A B.C. company has unveiled a new technology that could help prevent deaths from distracted driving. As Grace Ke reports, it takes away the temptation for drivers to use their phones. Distracted driving, according to the statistics, is one law British Columbians break on a massive scale. In an effort to thwart […]
BENGALURU: Accenture is evaluating its senior executives based on innovation and is spending more than $900 million a year on training, as the global IT giant looks at growing the amount of business it gets from newer technologies. Digital already contributes over 50% of Accenture’s revenue and it has trained about 70% of its technology […]
Citadel Advisors LLC raised its stake in shares of TeleTech Holdings, Inc. (NASDAQ:TTEC) by 58.5% during the first quarter, according to its most recent Form 13F filing with the Securities and Exchange Commission. The firm owned 69,252 shares of the business services provider’s stock after buying an additional 25,572 shares during the period. Citadel Advisors […]
While Niagara’s unemployment rate continues to inch upwards, a local call centre is working to counter that trend. Just as Niagara’s unemployment rate reached 7.3 per cent in June — up from 6.4 per cent earlier this spring — Convergys Ltd. is planning to hire 40 more inbound customer sales associates every month, “really up […]
If you haven’t heard of Openreach you won’t be alone. But you will have heard of BT, BT Broadband and BT Infinity. Openreach is a huge division of BT, or British Telecommunications PLC, now known as BT Group. BT Openreach was established in 2006, owns the telecommunications pipework and phone cables in the UK, and […]
Teleperformance (Paris:RCF), the worldwide leader in omnichannel customer experience management, announced today that it was ranked as a top three ‘Best Workplace’ in Portugal by the prestigious Great Place to Work® (GPTW) Institute. Teleperformance Portugal accepted the honor, its seventh GPTW award, at a ceremony held at the Royal Greenhouse in Lisbon. To be considered […]
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